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Managed gym lead follow-up, powered by software.

Every enquiry followed up. Without your team chasing.

Choose Starter or Growth for self-serve follow-up, or Managed for setup and optimisation with you. Scroll to see how one enquiry is handled.

See plansGet a free lead-follow-up audit

How follow-up stays consistent

  • +1 dayFriendly nudge if the lead goes quiet.
  • +3 daysA helpful detail and a reason to book now.
  • +7 daysGentle check-in based on the lead’s response.
  • +14 daysRespectful close—no endless chasing.

GymReply follow-up

Example SMS thread

Consent granted
  1. LeadEnquiry received

    Hi — do you offer a trial? I want to get back into training.

  2. GymReplyA few seconds later

    We do. Would an evening or weekend trial suit you better?

  3. GymReply+1 day

    Just checking back — I can help you find a trial time that fits around work.

  4. Lead12 minutes later

    Evenings are best, but I am worried it will be too expensive.

  5. GymReplyA few seconds later

    That is completely fair. The trial is free, and there is no pressure to join afterwards.

  6. GymReply+3 days

    Would you like me to hold Thursday at 6:30pm, or would Saturday morning be easier?

  7. Lead8 minutes later

    Thursday at 6:30 works for me.

  8. Booking confirmed

    Free trial booked. Confirmation sent by SMS.

    Thursday · 6:30pm

Consistent follow-up, with staff stepping in when needed

GymReply runs the SMS cadence and keeps each lead's status visible.

Active Hours Config

Automated follow-up stays within your set window

Example

Weekly Schedule

Mon – Fri
07:00 – 20:00
Saturday
09:00 – 14:00
Sunday
Off

Inbound replies continue to be processed. Proactive SMS follows the workspace's configured days, hours and timezone.

Choose how much follow-up you want handled

Use structured follow-up software, or have GymReply configure, launch and optimise the process with you.

Starter

£49.99/month

200 SMS/month

Essential structured follow-up.

  • Core automated follow-up
  • Monday–Sunday, 09:00–20:00 Europe/London
  • Public capture links, QR and CSV import
  • Standard capture page with your gym name
Start with Starter

Complete self-serve

Growth

£99.99/month

500 SMS/month

Complete self-serve.

  • Core automated follow-up
  • Custom messaging days, times and timezone
  • Custom branded capture page
  • Gym logo, colours and custom capture copy
Choose Growth

Flagship managed service

£299/month

£500 one-off setup

1,500 SMS/month

Growth entitlements with installation, configuration, launch support and a defined monthly optimisation cycle handled with you.

GymReply runs the process; your staff step in whenever a conversation needs a person.

Get a free lead-follow-up audit

What we handle with you

  • Everything in Growth
  • Installation, account setup and launch support
  • Gym-branded capture-page configuration
  • QR capture configuration assistance
  • Initial CSV lead-import assistance
  • Follow-up configuration and one defined monthly optimisation cycle
  • Priority support

Compare the full service

Starter provides essential structure, Growth provides complete self-serve control, and Managed pairs the software with hands-on help.

Every offer includes consent-aware SMS follow-up, STOP and suppression handling, owner takeover and secure lead capture.

GymReply offer comparison
FeatureStarterGrowthComplete self-serveManagedFlagship service
Price, allowance and controlThe level of sending capacity and control in each offer.
Monthly price£49.99/month£99.99/month£299/month
One-off setup feeNoneNone£500 one-off setup
Included SMS allowance2005001,500
Fixed messaging scheduleMon–Sun, 09:00–20:00 Europe/LondonYou chooseSet up with you
Custom messaging daysNot includedIncludedSet up with you
Custom messaging timesNot includedIncludedSet up with you
Timezone controlNot includedIncludedSet up with you
Lead capture and brandingHow enquiries enter the follow-up process and reflect your gym.
Public capture linksIncludedIncludedConfigured with you
QR captureIncludedIncludedConfigured with you
CSV lead importIncludedIncludedAssisted import
Standard capture pageGym-name pageIncludedSet up for you
Branded capture pageNot includedIncludedSet up for you
Gym logoNot includedIncludedConfigured with you
Gym coloursNot includedIncludedConfigured with you
Custom capture-page copyNot includedIncludedConfigured with you
Follow-up and managed serviceThe core software in every offer, plus the work GymReply handles with Managed.
Core automated follow-upIncludedIncludedIncluded
Account setupSelf-serveSelf-serveHandled with you
Branding configurationNot includedSelf-serveHandled with you
QR configuration assistanceNot includedNot includedHandled with you
Initial import assistanceNot includedNot includedHandled with you
Follow-up configurationSelf-serveSelf-serveHandled with you
Monthly optimisationNot includedNot includedOne defined cycle
Priority supportNot includedNot includedIncluded
Price, allowance and controlThe level of sending capacity and control in each offer.

Monthly price

Starter
£49.99/month
Growth
£99.99/month
Managed
£299/month

One-off setup fee

Starter
None
Growth
None
Managed
£500 one-off setup

Included SMS allowance

Starter
200
Growth
500
Managed
1,500

Fixed messaging schedule

Starter
Mon–Sun, 09:00–20:00 Europe/London
Growth
You choose
Managed
Set up with you

Custom messaging days

Starter
Not included
Growth
Included
Managed
Set up with you

Custom messaging times

Starter
Not included
Growth
Included
Managed
Set up with you

Timezone control

Starter
Not included
Growth
Included
Managed
Set up with you
Lead capture and brandingHow enquiries enter the follow-up process and reflect your gym.

Public capture links

Starter
Included
Growth
Included
Managed
Configured with you

QR capture

Starter
Included
Growth
Included
Managed
Configured with you

CSV lead import

Starter
Included
Growth
Included
Managed
Assisted import

Standard capture page

Starter
Gym-name page
Growth
Included
Managed
Set up for you

Branded capture page

Starter
Not included
Growth
Included
Managed
Set up for you

Gym logo

Starter
Not included
Growth
Included
Managed
Configured with you

Gym colours

Starter
Not included
Growth
Included
Managed
Configured with you

Custom capture-page copy

Starter
Not included
Growth
Included
Managed
Configured with you
Follow-up and managed serviceThe core software in every offer, plus the work GymReply handles with Managed.

Core automated follow-up

Starter
Included
Growth
Included
Managed
Included

Account setup

Starter
Self-serve
Growth
Self-serve
Managed
Handled with you

Branding configuration

Starter
Not included
Growth
Self-serve
Managed
Handled with you

QR configuration assistance

Starter
Not included
Growth
Not included
Managed
Handled with you

Initial import assistance

Starter
Not included
Growth
Not included
Managed
Handled with you

Follow-up configuration

Starter
Self-serve
Growth
Self-serve
Managed
Handled with you

Monthly optimisation

Starter
Not included
Growth
Not included
Managed
One defined cycle

Priority support

Starter
Not included
Growth
Not included
Managed
Included

Need more messages? Add 10 SMS for £5, 30 SMS for £15 or 50 SMS for £25 as a one-time purchase. Packs do not renew automatically.